Privacy Policy
In this Privacy Policy (“Policy”), we, SCPL (SUPRA CONTROLS PRIVATE LIMITED -collectively “we”, “us”, or “our”), provide information about how we collect, use, process, and transfer personal data. We sell our products and services throughout the world. Therefore, for this Policy, we use the term “personal data” broadly to cover the many privacy and data protection laws applicable to us; generally “personal data” means information related to an identified natural person or that could reasonably be used (by itself or in combination with other data available) to identify a natural person.
Scope
This Policy applies to our websites, products, services, software, or apps on which we post
a direct link to this Policy or refer to within this Policy (collectively the "Services").
This Policy covers data collected through the Services and not any data collection or
processing practices of other services that maintain their own, separate privacy policies.
Types of Data and Collection Methods
Data you submit. We collect your name, email address(es), mailing address(es),
telephone number(s), and data related to the business you represent when you request
information from us, register, order a product or service, or otherwise intentionally send
us such information.
Data we automatically collect from our websitesWhen you visit one of our websites, we may collect general data from your computer or mobile device such as your browser type, operating system, IP address and the domain name from which you accessed the site, and if you are accessing our site with your mobile device, type of mobile device. In addition, we collect data about how you use our websites, such as the date and time you visit the site, the areas or pages of the site that you visit.
Cookies. We use cookies, web beacons, or similar technologies to collect data about your use of our websites or web apps. A cookie is a small text file that is stored on the hard drive of your computer or device when you access the site. We use cookies to help operate our sites and services, including to: (1) remember you so you don’t have to enter the same information when you return to the site, (2) provide you with customized content on the site; (3) develop aggregate statistics to help monitor site performance, conduct research, improve our content and services, and (4) help protect the security of our sites and services.
Data we automatically collect from our websites. When you visit one of our websites,
we may collect general data from your computer or mobile device such as your browser type,
operating system, IP address and the domain name from which you accessed the site, and if
you are accessing our site with your mobile device, type of mobile device. In addition, we
collect data about how you use our websites, such as the date and time you visit the site,
the areas or pages of the site that you visit.
We also allow other companies such as web hosting / cloud partners, advertisers, or ad
networks to set or access their cookies or web beacons on the site. For example, we use
third party advertising companies to serve ads on our behalf across the Internet. These
third-party advertising companies employ cookies and web beacons to measure and improve the
effectiveness of ads for their clients, including us. To do so, these companies use data
about your visits to our site and other websites over time. This data may include: date/time
of banner ad shown, a unique identifier contained in their cookie, and the IP address of
your device. This data can also be used to personalize ads so that you are more likely to
see ads about goods and services of interest to you.
You are free to decline cookies, but by doing so, you may not be able to use some features
on the site or take full advantage of our offerings. Check the “Help” menu of your browser
to learn how to change your cookie preferences.
Software and apps: SCPL creates a variety of software and applications for mobile devices & web that may help improve plant performance monitoring, conserve battery power, improve device security, or offer other benefits. Through these software applications, we may collect location data, unique identifiers (such as a chipset serial number or international subscriber ID), data about the applications installed and/or running on the device, configuration data such as the make, model, and wireless carrier, the operating system and version data, software build data, and data about the performance of the device.
Collection Purposes, Use of Data We collect and process personal data about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests. The purposes for which we collect and use data include:
- To respond to the request that you sent us such as your request for information
- To provide, manage, maintain, and secure the Service(s) you request;
- To operate and improve our business, including to administer, protect, and improve our services and our systems, to develop new products and services, and for other internal business purposes;
- To better understand the preferences of the users of our Services.
- To provide you with information about our technologies, product or service releases, news, and other communications; and
- Any other use we describe in this Policy or at the point where we collect the data
To achieve these purposes, and to the extent permitted by applicable law, we may combine the various types of data that we collect from different on and offline sources.
Where We Store and Process Data
Most of our customers store the data locally, in their premises. If we are asked to host it on cloud, we store and process data in India and on servers around in the world, including, without limitation, USA, Asia, Africa, Australia, Japan, South Korea, UK and the European Economic Area. Wherever we store or process personal data pursuant to this Policy, we take measures designed to ensure that the data is processed in accordance with this Policy and in compliance with applicable law.
Disclosures of Personal Data
We do not sell your personal data. We do, however, share your data with SCPL subsidiaries or partners. For example, we may share your request to subscribe to newsletter regarding certain products or services with the applicable SCPL subsidiary or partner. We may also share your personal data with service providers who process the data on our behalf for the purposes set forth in this Policy. We may also offer training or other services to the employees and workers of our business customers. In such cases, we may share data relating to the use of our training and other services with the identified business customers for their business use. We may also share your data as required by law or in the interest of protecting or exercising our or others' legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings. We may share or transfer your data in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business, including related negotiations. Finally, we may also share your personal data where you have granted us permission.
Customer Choices
Opt-In/Out. In some circumstances, such as email marketing, we offer you the ability to opt-in or opt-out of some kinds of data collection, use, or sharing. In such circumstances, we will respect your choice.
Data Subject Rights. The laws of some countries or states allow you to request access, correction, deletion, restriction, or other rights with respect to your personal data. Please write to us at sales@supracontrols.com
Retention of personal data
We retain personal data while your account is active, or as needed to provide you services. We will delete or de-identify personal data within a reasonable time after the data is no longer necessary for the business purpose for which it was collected. We will, however, retain and use personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
Transmissions over the Internet are never 100% secure or error-free. However, we take reasonable steps to protect your data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. It is your responsibility to safeguard your passwords and User IDs and to notify us using one of the contact methods listed below if you ever suspect that your password or User ID for one of our Services has been compromised. You are solely responsible for any unauthorized use of our Services conducted via your password and User ID.
Children's Privacy
Our Services are intended for adults. We do not intentionally or knowingly collect personally-identifiable information from children as defined by applicable law and we request that children not submit any personal data to us.
Amendments
We reserve the right to change, modify, add, or remove portions of this Policy at any time, but will alert you that changes have been made by indicating on the Policy the date it was last updated. If we change the Policy in a material way, we will provide appropriate online notice to you at least thirty days in advance and/or obtain your express consent as required by law. When you visit our websites or use our Services, you are accepting the current version of this Policy. We recommend that users revisit this Policy on occasion to learn of any changes.
Contact Us
To contact us, send us an email at sales@supracontrols[dot]com, or write to us at Supra Controls Private Limited, 5 Poes Road 1st street, Teynampet, Chennai 600018. India Effective Date: August 1, 2020